ISO9001

Data Capture

While much of the business world has become completely reliant on technology and the digital world, there are still many that rely on the use of real paper forms to stay in touch with their customer base. For instance there are companies that still send out paper credit card applications that must be filled out by hand and returned. Once these forms are returned the information must be entered into the company's computer system for processing. In the computer world this is known as a form of data capture and must be completed reliably and at a high rate of speed in order to be effective. For many years this type of date capture was performed by skilled date entry clerks who spent their days carefully reading each application and then manually typing the information into the appropriate form on their computer screen. This procedure was both time consuming and tedious, at the same time it was prone to typos and errors that could cause a person to be rejected for no other reason than the data entry clerk made a simple mistake transferring the information from the paper to the computer.

The high number of errors in this type of data capture along with the even higher burnout rate of data entry clerks has led the industry to look for new ways to speed up the process, reduce the errors and eliminate the human equation. Today many of the top data processing companies are switching to using scanners that can read forms that are handwritten and convert the scanned information into a completed digital version. This type of data capture offers accuracy levels of 95 percent or better and has increased form processing speeds exponentially. Depending on the customer's needs it is possible to install the capture scanner on location at their place of business, scan the documents and transmit the information back to the processing center via a secure link on the Internet for the rest of the tasks involved in processing the data. While it may seem like taking the human date capture and entry clerk out of the loop is taking jobs away, it has actually been found to be providing more jobs by helping companies such as those who deal in credit cards or surveys to continue to grow even in today's tough economic times.

The increase in speed and accuracy is something that the industry has long been waiting for. If your company is tired of dealing with data capture companies that still live in the dark ages and use data entry clerks to process your reams of applications, you need to contact Out Prosys. This company is based in Cape Town, South Africa and offers services that include converting documents that are either typed or handwritten into electronic information for further processing. Their ultra modern equipment can capture the information from paper forms, faxes and previously scanned documents with an accuracy rating of over 95%. They currently process over one million documents per month for clients around the world.

 

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