with wider experience and knowledge in the field of document processing as well as operational best practice and specialist intellectual property that would be difficult & time consuming to develop in-house.
by defining your required service levels in terms of a legally binding contract with financial penalties and legal redress covering accuracy and turnaround. This is often not the case with in-house services.
by moving to a fixed cost, per-transaction, pricing model, where your cost scales along with your business and budget requirements.
by maintaining a full backup of your electronic data and documents on our servers, running mirrored hard drives, located across two physical buildings backed up daily via an encrypted wireless link.
by allowing identified anomalies to be flagged for the relevant approver's resolution. The nominated approver can then forward, hold, reject or approve the document. This solution runs using our web portal workflow, with email alerts and automatic escalations built in, which ensures that anomalies are dealt with quickly and documents don't get lost or stuck in approvers' in-trays.
by outsourcing to a scaleable, secure, and resilient operation that can grow with your business and manage the risks associated with providing excess capacity. Both our sites are supported by a combination of UPS's and Generators which can keep us operational, in the event of a complete power loss for an unlimited period of time.
by enabling users who submitted documents to track their status online from receipt through to approval as well as check the completeness, accuracy & validity of the data captured. This secure, self-service capability dramatically reduces resources and costs required to handle daily calls, status requests and returned post.
and accelerate your implementation by using our solution that is already optimised, tried and tested.