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TRANSPORT

Our client, a global leader in driver behaviour management and fleet optimisation, provides risk-identifying information, behaviour-changing solutions and preventative forecasting services to over half a million drivers around the world. In 2023 they embarked upon a project to improve the capacity, costs and turnaround of their driver video event review processing.

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CLAIMS PROCESSING (UK)

Our client in the UK faced a massive surge in Insurance claims following regulatory scrutiny and increased public awareness of mis-selling practices. The existing back-office process was manual, inefficient, and prone to errors, causing significant delays and customer dissatisfaction.

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INSURANCE (UK)

Our customer, based in England, embarked on an expansion programme to become one of the largest and most successful PPI Claim companies in the UK. In order to manage the significant increase in client communications they required the services of a large data processing bureau to assist with data capture of critical fields, form identification & indexing, email & spreadsheet processing with the output data securely uploaded the next business day.

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RETAIL

Our client, one of Africa's largest and most consistently successful retailers with over 700 stores, embarked on a campaign to launch one of the largest and most successful loyalty programmes in Africa to reward their customers every time they shopped with them. In order to welcome and communicate to their customers the full benefit of the programme they required the enrolment application forms to be prepped, scanned, double captured, validated and the final output data securely uploaded to them in the shortest possible turnaround time.

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MARKET RESEARCH

Our customer, one of the world's leading customer survey and market research companies that works with 70 of the top 100 global brands, was not able to attain the relevant turnaround and pricing from an existing vendor that was still committed to manual paper processing methods. They were looking for insight into finding an innovative data capturing and document management solution to address these key operational issues that were holding them back.

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FINANCIAL

Our Customer, an authorised Financial Services Provider established in 1996, is driven by excellent service quality. They know that accurate data capture and record archive and management are the very cornerstone of successful scheme administration and that the timeous handling of membership enquiries and the payment of claims guarantees an atmosphere of trust and confidence in the service. For these reasons they chose OutProsys to entrust their data processing requirements.

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BPO (UK)

Our customer, a large UK based Service Bureau, has been providing products and data capturing services for over 15 years to the road haulage industry. They focus on data capturing and data analysis of digital and analogue Tachographs for over 250 blue chip clients within the transport, retailing, industrial and manufacturing industries. Given the challenges inherent in document processing namely high cost, labour intensiveness and error prone procedures, our customer then decided to search the market for alternative data capture solutions.

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EDUCATION

Our customer, a provider of e-learning resources provides revision and study tools to students by means of revision exam papers. They required an e-learning platform where students from Grade 7-12 could do revision papers on their mobile devices.

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MEDICAL

Our client, the premier private emergency medical care provider in Southern Africa, operates from over 50 bases throughout South Africa providing quality emergency response and pre-hospital care services, supporting both public and private hospitals. In 2012 they embarked on a project to improve the quality and turnaround of the processing of their CASE SHEETS that are completed daily across the country at every emergency response that they attend to.

READ MORE

TRANSPORT

Our client, a global leader in driver behaviour management and fleet optimisation, provides risk-identifying information, behaviour-changing solutions and preventative forecasting services to over half a million drivers around the world. In 2023 they embarked upon a project to improve the capacity, costs and turnaround of their driver video event review processing.

READ MORE


CLAIMS PROCESSING (UK)

Our client in the UK faced a massive surge in Insurance claims following regulatory scrutiny and increased public awareness of mis-selling practices. The existing back-office process was manual, inefficient, and prone to errors, causing significant delays and customer dissatisfaction.

READ MORE


INSURANCE (UK)

Our customer, based in England, embarked on an expansion programme to become one of the largest and most successful PPI Claim companies in the UK. In order to manage the significant increase in client communications they required the services of a large data processing bureau to assist with data capture of critical fields, form identification & indexing, email & spreadsheet processing with the output data securely uploaded the next business day.

READ MORE


RETAIL

Our client, one of Africa's largest and most consistently successful retailers with over 700 stores, embarked on a campaign to launch one of the largest and most successful loyalty programmes in Africa to reward their customers every time they shopped with them. In order to welcome and communicate to their customers the full benefit of the programme they required the enrolment application forms to be prepped, scanned, double captured, validated and the final output data securely uploaded to them in the shortest possible turnaround time.

READ MORE


MARKET RESEARCH

Our customer, one of the world's leading customer survey and market research companies that works with 70 of the top 100 global brands, was not able to attain the relevant turnaround and pricing from an existing vendor that was still committed to manual paper processing methods. They were looking for insight into finding an innovative data capturing and document management solution to address these key operational issues that were holding them back.

READ MORE


FINANCIAL

Our Customer, an authorised Financial Services Provider established in 1996, is driven by excellent service quality. They know that accurate data capture and record archive and management are the very cornerstone of successful scheme administration and that the timeous handling of membership enquiries and the payment of claims guarantees an atmosphere of trust and confidence in the service. For these reasons they chose OutProsys to entrust their data processing requirements.

READ MORE


BPO (UK)

Our customer, a large UK based Service Bureau, has been providing products and data capturing services for over 15 years to the road haulage industry. They focus on data capturing and data analysis of digital and analogue Tachographs for over 250 blue chip clients within the transport, retailing, industrial and manufacturing industries. Given the challenges inherent in document processing namely high cost, labour intensiveness and error prone procedures, our customer then decided to search the market for alternative data capture solutions.

READ MORE


EDUCATION

Our customer, a provider of e-learning resources provides revision and study tools to students by means of revision exam papers. They required an e-learning platform where students from Grade 7-12 could do revision papers on their mobile devices.

READ MORE


MEDICAL

Our client, the premier private emergency medical care provider in Southern Africa, operates from over 50 bases throughout South Africa providing quality emergency response and pre-hospital care services, supporting both public and private hospitals. In 2012 they embarked on a project to improve the quality and turnaround of the processing of their CASE SHEETS that are completed daily across the country at every emergency response that they attend to.

READ MORE