OutProsys – Enterprise Data Processing & Transformation Solutions
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Services | Secure Data Processing and Outsourcing Solutions by OutProsys

Enterprise Document Processing & BPO

Our Services

End-to-end document processing, data capture, and managed back-office solutions - designed to digitise, automate, and streamline your operations.

Our Security Framework

Regulatory Compliance

Physical Security

Digital & Network Security

Human Validation & Quality Control

Secure Data Life Cycle

Human-In-The-loop Validation

Delivering targeted human intelligence for automated systems. We proved the critical secondary processing layer your back-office requires to guarantee accuracy and operational excellence.

Automation handles the routine, human precision protects your business. When automated systems flag exceptions, data conflicts, and complex edge cases, our secure non-voice processing teams take over. We deliver the human-in-the-loop oversight needed to maintain your data integrity – without the cost or friction of scaling internal headcount. Operating across the UK and SA b2b markets for over 25 years, we act as a seamless extension of your operations to deliver targeted a intervention precisely where automated algorithms require human verification.

Streamline Operations with Managed Back-Office Services & BPO

Delegate your resource-heavy administrative and financial workflows to our secure delivery centre. We provide dedicated teams to manage exception handling, complex data entry, and financial reconciliations, allowing your internal staff to focus on core strategic tasks.

Accelerate Workflows with Intelligent Document Processing & Digitisation

Transform physical records and unstructured data into secure, searchable digital assets. By combining AI-driven data extraction with meticulous human oversight, we ensure your high-value documents are digitised with total accuracy and strict compliance.

DIGITISATION

Image Verification Fallback

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DIGITISATION

Records Management & Secure Storage

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DIGITISATION

Digital Mailroom & Workflow Automation

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DIGITISATION

Sector-Specific Digitisation

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DIGITISATION

Form Processing Services

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DIGITISATION

Intelligent Document Processing

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DIGITISATION

Document Scanning & Digitisation

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DIGITISATION

Specialised Handwriting Extraction

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Enhanced Safety & Security with HITL Video Event Analysis

Protect your assets, inventory, and personnel with rapid, human-verified video analysis. While automated camera systems generate thousands of alerts, our dedicated Human-in-the-Loop (HITL) operators review these flags in real time to eliminate false positives, provide vital context, and identify genuine risks that AI alone misses.

VIDEO ANALYSIS

Academic & Professional Proctoring

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VIDEO ANALYSIS

CCTV Security & Surveillance

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VIDEO ANALYSIS

Retail & Loss Prevention

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VIDEO ANALYSIS

AI False-Positive Mitigation

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VIDEO ANALYSIS

Driver Video Behaviour Monitoring

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Mitigate Risk with Compliance, KYC & Claims Administration

Navigate complex regulatory landscapes with confidence. We provide end-to-end administrative support for stringent customer on-boarding, identity verification, and disputed claims to ensure your operations remain fully aligned with global data protection standards.

COMPLIANCE & CLAIMS

Audit Trail & Regulatory Documentation Management

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COMPLIANCE & CLAIMS

Fraud Detection & Anomaly Escalation

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COMPLIANCE & CLAIMS

Claims Processing & Adjudication Support

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COMPLIANCE & CLAIMS

ID Document Verification

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COMPLIANCE & CLAIMS

KYC, AML & Customer On-boarding

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Optimise AI with Specialised Human-in-the-Loop Services

Bridge the gap between artificial intelligence and real-world nuance. Our specialised teams provide the critical human feedback, data labeling, and contextual moderation required to train, refine, and safeguard your automated models.

HUMAN-IN-THE-LOOP

Data Labeling for AI

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HUMAN-IN-THE-LOOP

Algorithmic Exception Handling

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HUMAN-IN-THE-LOOP

Generative AI & LLM Output Validation (RLHF)

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HUMAN-IN-THE-LOOP

NLP & Sentiment Analysis Tagging

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HUMAN-IN-THE-LOOP

Search Relevance & E-commerce Categorisation

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HUMAN-IN-THE-LOOP

Social Media & Content Moderation

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Why Partner with OutProsys?

WHY PARTNER

25+ Years of Proven Excellence

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WHY PARTNER

Offshore BPO in South Africa

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WHY PARTNER

High-Volume Capacity & Unbroken Resilience

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WHY PARTNER

Certified Security & Compliance

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WHY PARTNER

Seamless Native & API Integration

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WHY PARTNER

Dedicated Team Continuity

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WHY PARTNER

Elastic Scalability

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WHY PARTNER

Dual-Verification Quality Assurance

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WHY PARTNER

Rapid Deployment

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OutProsys provides secure data processing, document capture and outsourcing services for industries including insurance, logistics, healthcare, financial services, retail and utilities, delivering high accuracy data conversion and validation at scale.

Ready to streamline your operations?

Get in touch to discuss how OutProsys can transform your document workflows.

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HEAD OFFICE

23 Concorde Cres

Airport City

Cape Town

7490

South Africa
T: +27 21 404 1111
Fax: +27 21 404 1122
US: 1 800 503 6450 (Toll Free)
UK: 0808 238 0018 (Toll Free)

COMPANY INFO

Registered Name: OutProsys (Pty) Ltd
Registration No: 2005/007095/07
VAT No: 415 0223 339
Directors: J Love, G van Beulen
Bankers: Investec Private Bank Limited
Auditors: Ginsberg Kassel Nel

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